Privacy Policy for Puku Solutions HR Solution

At Puku Solutions, we are committed to safeguarding the privacy and confidentiality of our clients and users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information obtained through our HR Software-as-a-Service (SaaS) platform. By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect:

a) Client Information: To provide our HR SaaS solution, we may collect certain information from our clients, including but not limited to company name, contact information, financial details, and other data necessary for account creation and administration.

b) User Information: When users access the Puku Solutions HR SaaS platform, we collect information such as name, email address, job title, pictures and other relevant details required for login, user profile setup, and access to our services.

c) Employee Data: Our clients may input and store employee data on our platform, including but not limited to names, job titles, work history, performance evaluations, attendance records, and other HR-related information. We treat this data as strictly confidential and handle it in accordance with this Privacy Policy and the terms of our client agreements.

d) Automatically Collected Information: We may collect certain technical information automatically when users access our platform, such as IP addresses, device information, browser type, and usage data. This information helps us improve our services and ensure security.

2. How We Use the Information:

a) Provision of Services: We use the collected information to provide and improve our HR SaaS solution, customize user experiences, and deliver relevant content and features.

b) Client Communication: We may use client information to communicate about account-related matters, service updates, and important announcements.

c) Support and Assistance: User information allows us to respond to inquiries, provide technical support, and address user requests.

d) Aggregated Data: We may use aggregated and anonymized data for statistical analysis, research, and business development, but this will not include personally identifiable information.

3. Data Sharing and Disclosure:

a) With Clients: Puku Solutions facilitates the storage and management of employee data entered by our clients on the platform. We do not access or share this data without the explicit consent of the client, except as required by applicable laws or as outlined in this Privacy Policy.

b) Third-Party Service Providers: We may engage trusted third-party service providers to assist with hosting, data storage, analytics, and other technical functions. These providers are contractually obligated to maintain the confidentiality and security of the data.

c) Legal Compliance: We may disclose personal information if required to do so by law, regulation, or in response to valid legal requests, such as subpoenas or court orders.

4. Data Security:

We employ industry-standard security measures to protect the data we collect and store. However, no method of transmission or electronic storage is completely secure, and while we strive to protect personal information, we cannot guarantee its absolute security.

5. Data Retention:

We will retain client and user information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Clients can request data deletion in accordance with our data retention policies.

6. Your Privacy Choices:

a) Access and Correction: Clients and users may review, update, or correct their personal information by logging into their accounts.

b) Opt-out: Users can opt-out of receiving non-essential communications from us by following the unsubscribe instructions included in such communications.

7. Changes to the Privacy Policy:

Puku Solutions reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be indicated at the beginning of the policy.

8. Contact Us:

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us using info@pukusolutions.com.

Thank you for choosing Puku Solutions. We are committed to providing you with a secure and efficient HR experience.

Puku Solutions