COOKIES POLICY
Effective date: 15 September 2026
This Cookies Policy explains how Puku Solutions may use cookies and similar technologies on www.pukusolutions.com. It should be read together with the Puku Solutions Privacy Policy.
1. What are cookies?
Cookies are small text files or similar data technologies placed on or accessed from a computer, mobile phone or other device when a website is visited. Cookies can help a website operate, remember preferences, understand how the website is used, improve performance and, where enabled, support measurement or advertising.
2. Our approach to cookies
Puku Solutions aims to use cookies in a proportionate and transparent manner. Cookies that are strictly necessary for the website to function, remain secure, remember privacy choices or provide a service specifically requested by the user may be used where legally permissible without optional consent. Non-essential cookies, such as certain analytics, preference or advertising cookies, should not be activated until any consent required by applicable law has been obtained.
3. Categories of cookies we may use
|
Category |
Purpose |
Typical status |
Examples of use |
|
Strictly necessary |
Enable core website functions, security, session management and privacy choices. |
Usually required |
Security, load balancing, form/session functions, cookie-consent preference. |
|
Functional / preference |
Remember choices and provide enhanced functionality. |
Optional where consent is required |
Language, interface or other preference settings. |
|
Analytics / performance |
Help us understand visits, traffic and website performance. |
Optional where consent is required |
Aggregated or pseudonymous usage measurement and diagnostics. |
|
Advertising / marketing |
Measure campaigns or support personalised or non-personalised marketing. |
Optional; consent normally required before activation |
Campaign attribution, advertising platform tags or remarketing, if used. |
4. First-party and third-party cookies
First-party cookies are set by the website you are visiting. Third-party cookies are set or accessed by another organisation whose service is used on the website, for example a video, analytics, social-media, embedded content, payment or advertising provider. If Puku Solutions uses third-party services that place cookies, those third parties may process information under their own privacy notices and terms. Puku Solutions will seek to configure third-party technologies in accordance with applicable consent and privacy requirements.
5. Cookie consent and preference controls
Where required, the website should display a cookie banner or preference centre that allows users to accept or reject non-essential cookies by category. Refusing optional cookies should not prevent access to the basic website, although some optional features may not function as intended.
A user may change or withdraw a cookie choice at any time through the website’s cookie-preference control, if available. Withdrawal of consent does not make prior lawful processing unlawful, but it should stop future use of optional cookies covered by that consent, subject to technical implementation time reasonably required to record the change.
6. Managing cookies through your browser
Most browsers allow users to view, delete or block cookies and to control whether websites may store them. Browser settings differ by provider and device. Blocking all cookies may affect the operation of websites, including essential or preference-based features. Users should consult the help or privacy settings of their browser for instructions relevant to their device.
7. Similar technologies
We may also use technologies that perform functions similar to cookies, such as local storage, pixels, tags, software-development kits or server-side measurement tools. Where these technologies collect or access information from a device, we will treat them consistently with applicable privacy and consent requirements.
8. Specific cookies in use
The specific cookies used on the website may change as website functionality and service providers change. The website’s cookie banner or preference centre, where implemented, should provide the most current list of active cookies, including the provider, purpose and duration where technically available. Puku Solutions should not describe a third-party analytics, advertising or social-media cookie as active unless that technology is actually deployed on the website.
9. Retention and duration
Some cookies expire when the browser is closed (session cookies), while others remain for a defined period (persistent cookies). We aim to keep cookie duration proportionate to the purpose. Consent records and privacy choices may be retained for a reasonable period to demonstrate compliance and remember a user’s preferences.
10. Do Not Track and global privacy signals
Browser-based privacy signals are not implemented consistently across all websites and technologies. Where applicable law requires Puku Solutions to recognise a particular legally binding preference signal, we will seek to configure the website accordingly. Otherwise, cookie choices should be managed through the website’s preference controls or browser settings.
11. Changes to this Cookies Policy
We may update this Cookies Policy where our website, technology providers, cookie practices or legal obligations change. The revised policy will be posted on the website with an updated effective date. Material changes to non-essential cookie use may require renewed consent where required by law.
12. Contact us
For questions about cookies or privacy, contact:
Puku Solutions
Email: enquiries@pukusolutions.com
Website: www.pukusolutions.com
Location: Lusaka, Zambia