POPULAR QUESTIONS
Frequently asked questions from support
About Puku Solutions
Puku Solutions is a professional human resource and management consulting firm providing practical solutions that help organisations build stronger people, systems and workplaces.
Our services are delivered through four practice areas: HR & General Consultancy, Puku Skills Academy, Coaching & Mentorship, and Workplace Wellness.
We work with businesses, NGOs, schools, public institutions and other organisations of different sizes and sectors.
Yes. Puku Solutions operates an ISO 9001:2015 certified Quality Management System, demonstrating our commitment to consistent and quality service delivery.
HR & General Consultancy
Yes. We provide outsourced HR services that allow organisations to access professional HR support without maintaining a full in-house HR department.
Yes. We can manage payroll processing, statutory deductions, payslips, payroll reports and related payroll administration.
Yes. We provide recruitment and selection services, including job profiling, advertising, candidate screening, interviews, reference checks and recruitment support.
Yes. Our HR audits assess your policies, employment practices, documentation, systems and HR processes and recommend areas for improvement.
Yes. We develop and review HR policies, procedures, employee handbooks, employment contracts and other HR documentation tailored to your organisation.
Yes. We provide professional guidance on disciplinary hearings, grievances, investigations and other employee relations matters in line with applicable labour requirements and good HR practice.
Yes. We undertake job analysis, job evaluation, grading, organisational structure reviews, salary benchmarking and remuneration reviews.
Yes. We provide immigration support to organisations employing expatriate staff, including assistance with relevant employment and immigration processes.
Yes. We can help organisations recruit, deploy and manage outsourced employees, allowing clients to focus on their core business.
Puku Skills Academy
Puku Skills Academy provides practical professional development programmes designed to build workplace and leadership capability.
Yes. We offer a combination of online learning, physical Master Classes, workshops and customised in-house training.
Yes. We can assess your training needs and develop programmes around the specific skills, performance and organisational challenges facing your team.
Our programmes are designed for managers, supervisors, HR professionals, business owners, executives and other professionals seeking practical workplace skills.
Coaching & Mentorship
Yes. We provide executive and leadership coaching designed to help leaders improve their effectiveness, decision-making and performance.
Coaching generally focuses on achieving specific performance or development goals, while mentorship draws on the experience of an accomplished professional to support longer-term career and leadership development.
Working With Us
Yes. Puku Solutions can support clients across Zambia, with selected services also available virtually.
Yes. We work with organisations of different sizes and can develop solutions appropriate to the client’s requirements and budget.
Yes. Clients can engage us for individual assignments or retain us to provide ongoing HR and management support.
Our fees depend on the nature, scope and duration of the assignment. Contact us with your requirements and we will provide an appropriate proposal or quotation.
We understand that some HR matters require prompt attention. Contact our team with the details and we will advise you on the support available and expected response time.
Complete the enquiry form on our website or contact Puku Solutions directly. Briefly tell us what support you need and a member of our team will respond.
Yes. We recognise the sensitive nature of HR and business information and treat client and employee information with appropriate confidentiality and professional care.
We combine experienced HR practitioners, practical business understanding, local knowledge and an ISO 9001:2015 certified quality management approach to provide solutions designed around each client’s needs.
Still Have a Question?
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Talk to us. Tell us about your people or organisational challenge and let us explore how Puku Solutions can help you build a better workplace.
Be Better With Our Human Resource Services.